Frequently Asked Questions
Frequently Asked Questions
Here are a few Frequently Asked Questions to help you to get the answers you need before you make a booking. If you’d like to know anything, please get in touch on 07789 996 352, or email firstname.lastname@example.org. We’d love to chat campers and adventures!
What’s included in the hire price?
All your cooking utensils, plates, cutlery, cups and glasses.
The van will have a full tank of fuel. All we ask is that it is returned to us with a full tank of fuel ready for the next customer.
What’s not included in the hire price?
You will have to supply your own towels, bedding and/or sleeping bags and pillows. Most people bring their sleeping bags and pillows.
Food and drink. The camper comes with a few amenities to get you started on your trip (tea, coffee, milk and sugar). There is plenty of storage for food and there is a proper fridge with a freezer draw too.
Are dogs allowed in the vehicle ?
Please get in touch with us to find out more about bringing your dog with you.
How many drivers are insured to drive the camper?
One driver is automatically covered to drive the camper, assuming they meet the criteria. They must be over the age of 23 and have held a licence for more than 2 years. Additional drivers can also be added. Please get in touch for full details.
Please note that there might be additional charges for drivers with convictions, claims, higher risk occupations, non UK usage & foreign licence holders. For full details please get in touch.
What ID is required ?
We ask for various forms of ID to ensure that the insurance on our vehicles is validated. Please read our terms & conditions page.
Where can I travel?
Anywhere in the UK and Europe. You will need to let us know if your planning to take the camper to another country.
Are there any mileage limitations ?
No! There are no mileage limitations… Go and explore!
Can I book days other than what's offered ?
We can usually work to suit your requirements. Please get in touch and we’ll try to help out wherever possible.
What happens in the unlikely event of an accident or breakdown?
The van comes with full roadside assistance cover. All the relevant information is provided with the camper.
If an accident occurs and it is deemed your responsible, the bond will be taken to cover the insurance excess (please read terms & conditions).
We are considering buying a camper van, can you help?
Yes! We know everything there is to know about them. We can show you ours for hire and guide you to the right van to suit your lifestyle.
Terms and Conditions
It is vital that before making a booking, you read and understand our terms and conditions.
You will be asked when booking to confirm that you have read these. They cover many aspects including our cancellation terms and insurance information. You will be asked to sign a copy of these terms & conditions when collecting the vehicle.